amerisleep.com
Furniture
4,498 reviews
8.96 / 10
  • ADDRESS
    85281
  •  
  • BUSINESS HOURS
    m-f, 9am-6pm
    GENERAL PHONE
    800-500-4233
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    cs@amerisleep.com
    SUPPORT PHONE
    800-500-4233

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 7.78/10
Chance of future purchase: 8.42/10
Shipping & packaging: 9.09/10
Customer service: 8.95/10
Return/Replacement policy: 8.53/10
Click a star to Write a Review!
1/5
2018-07-18

Terrible ordering process

"As I outlined before, I was extremely disappointed with the requirement that I make a phone call to simply confirm that my billing and shipping addresses were different. Of course they were different. I wouldn't have filled it out that way otherwise. There were then other problems once we called up and the order almost being cancelled and visitors arriving from far out of town not having a good mattress to sleep on. Grandparents with bad backs. Don't want to write it all out *again*."

Helpful Cool

5/5
2018-07-18

AS4

"Amazing mattress, my sister has the tempurpedic cloud supreme and it feels just like it with a fraction of the cost. I ended up buying 2 queens and 1 king. Everyone is sleeping sooooo good! "

Helpful Cool

4/5
2018-07-18

It's better than most.

"Better than cool mattress and hips don't hurt as bad in morning but not "the greatest sleep I've ever had " mattress ."

Helpful Cool

5/5
2018-07-18

perfect support

"I was tired of back ackes and feeling tired in the morning. Much better now with firm yet soft support. "

Helpful Cool

5/5
2018-07-17

Very customer service-oriented company

" unfortunately the mattress didn't work for us, but Amerisleep was great with the return process. "

Helpful Cool

5/5
2018-07-17

Best sleep

"So far we love our new mattress and have slept so much better since we purchased it. "

Helpful Cool

5/5
2018-07-16

Great experience- outstanding communication Fast delivery

"The promise of this being the best rated bed certainly stood up to straighten this is the absolute best that I have ever slept on and I am 60 years old highly recommend- Five Star Experience That keeps on giving!"

Helpful Cool

5/5
2018-07-14

Best mattress I have ever had!

"Was hesitant to purchase a mattress the came rolled up - old-fashioned I guess. But when it opened up it became my favorite mattress ever!"

Helpful Cool

5/5
2018-07-14

Great Bed, Better Customer Service

"I absolutely loved the Amerisleep AS3. My wife on the other hand, needed a more firm mattress and we had to return the AS3. The entire refund process was extremely smooth and easy. Each customer service representative that I dealt with was very professional, helpful, and quick to act when handling my account. I have already recommended this mattress and company to other people even though we didn't keep our AS3."

Helpful Cool

5/5
2018-07-13

Best sleep ever

"My husband and I have been through several mattresses never finding one that we both liked...until Amerisleep. We have just order our 2nd for our spare bedroom so the kids can sleep well when they visit. Best purchase by far"

Helpful Cool

5/5
2018-07-13

THE BEST I HAVE EVER HAD!!!!!

"The Amerisleep bed is SUPER AMAZING!!! Honestly, you would need to try out the bed for some days to allow your body to adjust to it! I hated the bed at first because I would wake up and my back would be very achy and sore! However, I am totally in love with my Amerisleep mattress! I would not exchange it for anything or any other mattress/beds period! Prior to me buying Amerisleep, I ou chased another sleep number bed for $5200.00 and returned it immediately due to the man’s customer service. I then purchased another bed, box spring and mattress that was $3,200.00. Lastly, somehow I stumbled upon Amerisleep, and I had suddenly did a massive research on all online mattresses. The Amerisleep mattress for $1,500.00 for a king size A3, is what I believe I have, they won! Which ever one is the most popular is what I have. What I am saying is, I am a true believer that everything happens for a reason and there was a reason why all of those things occurred with those other beds. I would have never found out Amerisleep had I gone with my initial purchase of the sleep number bed. I can’t wait to go to sleep at night in my Amerisleep bed!! YAY "

Helpful Cool

5/5
2018-07-13

Excellent bed

"Company provides great service behind an excellent product. "

Helpful Cool

5/5
2018-07-13

Comfort and good quality

"The mattress is so comfortable"

Helpful Cool

5/5
2018-07-13

Snuggly

"I ordered the level 4 softer mattresses for my split king frame. I was used to a foam topper on my old mattress already. The Amerisleep mattress feels like it cocoons me, but I don't sink in. Feels like heaven with my adjustable base."

Helpful Cool

5/5
2018-07-13

Great Product

"Great service and the best nights sleep ever. Wake up refreshed and ready to tackle another day. Expensive but worth every penny spent. Wish we would have purchased this bed years ago!!"

Helpful Cool

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