• ADDRESS
    240 Edwards Street Southeast
    Cleveland, TN US
    37311
  •  
  • BUSINESS HOURS
    7 AM - 12 AM EST 7 DAYS A WEEK
    GENERAL PHONE
    877-477-7278
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    appreviews@appliancepartspros.com
    SUPPORT PHONE
    877-477-7278

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Shipping options

  • checkmark icon UPS Ground
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Online Ordering

  • checkmark icon Online Ordering
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Other

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Review History & Profile See full Rating history

Product & services pricing 8.79/10
Chance of future purchase: 9.49/10
Shipping & packaging: 9.12/10
Customer service: 9.24/10
Return/Replacement policy: 8.88/10
Click a star to Write a Review!
5/5
2018-06-17

Maytag Dryer Timer Repair

"The experience with AppliancePartsPros.com was excellent once again. They had the dryer timer in stock, shipped it quickly and their video showing how to put it in was spot on! I highly recommend them!"

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-17

So excited

"It was so annoying having one piece of a freezer tray broken so I am so excited to be able to fix that part quickly, easily and inexpensively. And delivery was fast! Thanks!"

Helpful Cool
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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-17

Prompt and accurate.

"Part arrived quickly and was exactly I ordered."

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-16

Dryer part

"I received my part a day early.thank you very much ! I will recommend you to my friends and family."

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-16

Dryer Lint screen replacement

"Needed to replace a very old, hard to find piece for my clothes dryer. Found it quickly and easily. Perfect replacement at a fair price. "

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-16

Fast shipping

"The springs arrived quickly, within a couple days, and the online video was right on. The repair worked and I am pleased."

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-16

Exactly as expected

"Matched model number with replacement kit. Rollers were easy to replace; our tensioner roller was the issue and belt had a crack. Video made install very simple. Thanks."

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-16

Purchase and shipping of refrigerator end caps.

"Great. Easy to order and fast shipping."

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-15

GE washer grinding

"I ordered parts on Wednesday night after 8PM and had my washer working Friday night.. I needed 3 parts and all 3 were perfect for what I needed. I'd have to say they are the tops in appliance parts not only in quality but service as well. "

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-15

Great service!

" Haven’t actually opened the box yet to even see if I ordered the correct part but you are all were most helpful, delivery was quick enough and I’m sure if I have any problems everything will get worked out. "

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-15

great customer service

"I am a wife and know nothing about dishwasher parts, I ordered about 5 parts back and forth until I found what I needed, they made returns & exchanges easy and parts came very fast

Want to especially thank Brent for his prompt response time
"

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for sharing your feedback with us. We enjoy hearing from our customers. We'll be sure to pass that along to the agent who helped you.

Kind Regards,
Cheryl T
Customer Correspondence Team”


4/5
2018-06-14

DRYER SWITCH

"Your video was only slightly helpful ,because the part in the video was a different type and in a different location . But I have always gotten good service and fair prices from your company."

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“We appreciate you taking the time to leave us positive feedback on your experience. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-14

Kitchenaid ice maker parts

"I found the parts that I needed at a great price and they were delivered when promised."

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-14

Great service

"I ordered some parts for my Fridgedaire refrigerator. They arrived so quickly I wasn't even aware that they were delivered. All parts looked correct but I have yet to have them installed."

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


5/5
2018-06-14

Very knowledgeable with parts and inventory.

"Excellent chat about discontinued part. Advised on correct replacement, ordered it, part shipped quick and it fit...success!"

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appliancepartspros1 from AppliancePartsPros.com has responded
Posted Jun-18-2018

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


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