"Poor management and insufficient training."
"The school was much better when the previous Director was there. The current Director never introduced herself to me or my husband. The Assistant Director and staff had to remind her who my children were. The employee turnover rate is terrible. Kids need consistency so that they can foster relationships and trust their caregivers. Maybe you should try promoting from within and supporting your existing staff. Parents have a lot of options as far as daycare is considered and won't settle with a place they do not feel comfortable with."
"Directors are detached and disorganized. Teachers are devoted and caring. It's always disappointing when a good teacher leaves for better money. Food is satisfactory. Curriculum is overall good. LOVED the prek program."
"Everyone was so friendly, supportive, understanding, informative, and educational."
"Amazing staff (Jennifer Claire an Brittany especially) easy to work with. Sophie has grown so much in a short time since being there."
"Overall great. Any problem I have had with a teacher or anything has been taken seriously by Arista and dealt with accordingly by the book and then she would pull the teachers in her office and properly train them on the situation that they handled wrong to ensure the same problem would not happen again.....very happy with Arista Wahoff and I would not continue to keep my children enrolled there if it wasn't for her...she ensures me of my kids safety and I don' hesitate their safety with her as director and also her tone of voice and Jennifer and Andrea are all so welcoming and warming to the children when they are hurt or just have a question. I also like when the teachers get down on the childs level to answer a question...a child feels intimidated when an adult cowers over them and I like how most of them bend down or kneel down to the childs level so the child feels like the teachers are no different from them. I am very please with the infant teachers and the pre-k teachers and the directing staff.....Arista & Jennifer are a great team and they don't leave anything undone."
"Staff is extremely nice and friendly and takes time to listen to any concerns."
"All staff great, my child loves coming to school. I have heard rumors in past and my daughter about the food served.. rumors say that it is not good. My child says she is hungry a lot because she does not like the food. I always encourage her to try the different meals in font of her. I have never seen the meals and I am sure that are good, again, just rumors in the past with teachers is the food is not good. But that is such a drop in the bucket because I really truly love Childtime and could not be more happy I have such a great place to come to where she loves all of the teaches past and present and all of the friends she plays with there. Super understanding and supportive of the ups and downs I have had in past few years, staff always goes out of way to work with. So happy and keep up the good work. I plan to always have my child at childtime and I give a giant thank you to everyone there."
"Great job by everyone all around. My daughter loves coming here to spend the day with her teachers."
"We were initially worried about enrolling our youngest into daycare as he had previously been taken care of exclusively by his grandmother. From the very first day, all the staff worked very hard to make TJ feel safe and cared for. Fast forward almost 2 years. My timid and dependent boy is now a confident and independent kindergartener. A big thank you to Arista, Jennifer, Jessie, Andrea and all the other wonderful teachers at Monroe Childtime."
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