411 Soho Dr
    Adairsville, GA US
    (844) 498-7444

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Review History & Profile See full Rating history

Product & services pricing 9.81/10
Chance of future purchase: 9.81/10
Shipping & packaging: 8.75/10
Customer service: 8.75/10
Return/Replacement policy: 8.75/10
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"DWF had the best price, reasonably fast delivery considering product had to come from west coast. Will definitely use again."

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Great experience!

"This was a great experience from start to finish. I found this online to match some flooring that I already had installed. It was the best price. Very nice sales people, very helpful, and very quick delivery. Thank you for a great experience!"

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Great experience

"Best pricing anywhere and very helpful people. I would recommend DWF for sure"

Helpful Cool


Amstrong vinyl

"I spoke with Jose about vinyl flooring. I had an idea of what I wanted but was looking for his knowledge of flooring. He was very helpful in making my decision and ordering the product. Everyone I spoke to was helpful and responsive. I would recommend dwf to my friends. "

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Flooring and Service

"I called to place an order for flooring. Steven was amazing! Our order arrive exactly when he said it would. This was a fabulous experience for start to finish. Most defiantly will contact DWF when building our home in the months to come. "

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Great Service

"I ordered hardwood floor and stair nosings from DWF a few weeks ago. The sales rep was very helpful and they got my order processed and shipped to Colorado really quickly, and within the range of days they had estimated. It's the first time I order such a large amount of home improvement material online, and I was very happy that everything went smooth. I will definitely use them again. "

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Plan to buy again from SWF!

"Great experience with my hardwood purchase from DWF. Great selection, good pricing, and the hardwood looked like I expected it to!"

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Flooring/customer service

"I ordered flooring from DWF and am very pleased. Steve was just outstanding. From the initial order to the final receIpt of the product, he offered great service, did immediate trouble -shooting when we had a small problem, and responded quickly and very thoroughly."

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Hardwood Purchase and Delivery

"Great service from beginning to end. Delivery was ahead of schedule. Very pleased127123"

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Great Value

"We are delighted with the service we received from DWF. The sales person was professional and helpful, the delivery was on time and the communication about the delivery was outstanding.

The price was excellent--the best we received, and we shopped around. I highly recommend DWF and would use them again if the need arises.

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Fast service, Great Price, Nice Folks, Great Buying Experience

"Just wanted to share how pleased I was with your company and how my order was handled. First, you were able to beat any local vendor's pricing by $2.45 a square foot. I received my order a week after I ordered it, and couldn't be happier. Kudos to XPO, nicest driver I've ever dealt with. From Megan my salesperson, through delivery it was a great experience. I wouldn't hesitate to use DWF again, and the floor is beautiful."

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Straight up and best prices.

"I needed to match an existing floor and Harley wprked with us, sent a sample and followed up with a call. We ordered and the flooring was delivered a qeek later. Great service and prices. Thanks Harley and DWF."

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Go elsewhere

"When I first ordered I was told My flooring would be received in 10 days, it took 10 days just to ship, worst part is continual lies every time I called answer was " will ship today. When shipped you may pay for home delivery but I had to go get mine almost 10 miles away. Picture of product and product are not exactly the same. Cost plus shipping makes for almost no savings over local stores. Add aggravation and poor customer service and you are way ahead if you shop locally. To top it all off no one there cares I never even got an apology!"

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truehardwoods from DWF Hardwood has responded
Posted Apr-03-2018

“I will admit that his order was delayed longer than we expected. Its not that we lie to our customers. We relay information that is given to us by our suppliers. The issue was that follow up by our team was poor. But our terms clearly state that a 53 foot Semi has to be able to get to your home for a home delivery, otherwise you'll be required to meet at a more open area. Also, we have a disclaimer that the pictures may not match the exact product. We appreciate and welcome all the business our customers give us, but this gentleman is right, if you order by pictures online, and a semi cant get to your resident, issues will arise. Mr Montoya, here is my public apology that I did give you over the phone, I apologize. We appreciate your feedback.

Johnny Holbert
Ecommerce Manager
DWF TrueHardwoods.com”


Great experience

"Good product,arrived in good shape and looks great"

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"The service was great from the time I ordered the flooring to the time I received it. The price of the flooring was $2.50 per square foot cheaper than any local flooring store. I would definitely recommend buying Somerset flooring through DWF."

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