• ADDRESS
    411 Soho Dr
    Adairsville, GA US
    30103
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    (844) 498-7444
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 9.81/10
Chance of future purchase: 9.81/10
Shipping & packaging: 8.75/10
Customer service: 8.75/10
Return/Replacement policy: 8.75/10
Click a star to Write a Review!
5/5
2018-06-11

Perfect

"DWF had the best price, reasonably fast delivery considering product had to come from west coast. Will definitely use again."

Helpful Cool

5/5
2018-06-08

Great experience!

"This was a great experience from start to finish. I found this online to match some flooring that I already had installed. It was the best price. Very nice sales people, very helpful, and very quick delivery. Thank you for a great experience!"

Helpful Cool

5/5
2018-06-01

Great experience

"Best pricing anywhere and very helpful people. I would recommend DWF for sure"

Helpful Cool

5/5
2018-05-25

Amstrong vinyl

"I spoke with Jose about vinyl flooring. I had an idea of what I wanted but was looking for his knowledge of flooring. He was very helpful in making my decision and ordering the product. Everyone I spoke to was helpful and responsive. I would recommend dwf to my friends. "

Helpful Cool

5/5
2018-05-03

Flooring and Service

"I called to place an order for flooring. Steven was amazing! Our order arrive exactly when he said it would. This was a fabulous experience for start to finish. Most defiantly will contact DWF when building our home in the months to come. "

Helpful Cool

5/5
2018-04-30

Great Service

"I ordered hardwood floor and stair nosings from DWF a few weeks ago. The sales rep was very helpful and they got my order processed and shipped to Colorado really quickly, and within the range of days they had estimated. It's the first time I order such a large amount of home improvement material online, and I was very happy that everything went smooth. I will definitely use them again. "

Helpful Cool

5/5
2018-04-19

Plan to buy again from SWF!

"Great experience with my hardwood purchase from DWF. Great selection, good pricing, and the hardwood looked like I expected it to!"

Helpful Cool

5/5
2018-04-13

Flooring/customer service

"I ordered flooring from DWF and am very pleased. Steve was just outstanding. From the initial order to the final receIpt of the product, he offered great service, did immediate trouble -shooting when we had a small problem, and responded quickly and very thoroughly."

Helpful Cool

5/5
2018-04-12

Hardwood Purchase and Delivery

"Great service from beginning to end. Delivery was ahead of schedule. Very pleased127123"

Helpful Cool

5/5
2018-04-10

Great Value

"We are delighted with the service we received from DWF. The sales person was professional and helpful, the delivery was on time and the communication about the delivery was outstanding.

The price was excellent--the best we received, and we shopped around. I highly recommend DWF and would use them again if the need arises.
"

Helpful Cool

5/5
2018-04-10

Fast service, Great Price, Nice Folks, Great Buying Experience

"Just wanted to share how pleased I was with your company and how my order was handled. First, you were able to beat any local vendor's pricing by $2.45 a square foot. I received my order a week after I ordered it, and couldn't be happier. Kudos to XPO, nicest driver I've ever dealt with. From Megan my salesperson, through delivery it was a great experience. I wouldn't hesitate to use DWF again, and the floor is beautiful."

Helpful Cool

5/5
2018-04-05

Straight up and best prices.

"I needed to match an existing floor and Harley wprked with us, sent a sample and followed up with a call. We ordered and the flooring was delivered a qeek later. Great service and prices. Thanks Harley and DWF."

Helpful Cool

1/5
2018-04-02

Go elsewhere

"When I first ordered I was told My flooring would be received in 10 days, it took 10 days just to ship, worst part is continual lies every time I called answer was " will ship today. When shipped you may pay for home delivery but I had to go get mine almost 10 miles away. Picture of product and product are not exactly the same. Cost plus shipping makes for almost no savings over local stores. Add aggravation and poor customer service and you are way ahead if you shop locally. To top it all off no one there cares I never even got an apology!"

Helpful Cool
No Avatar
truehardwoods from DWF Hardwood has responded
Posted Apr-03-2018

“I will admit that his order was delayed longer than we expected. Its not that we lie to our customers. We relay information that is given to us by our suppliers. The issue was that follow up by our team was poor. But our terms clearly state that a 53 foot Semi has to be able to get to your home for a home delivery, otherwise you'll be required to meet at a more open area. Also, we have a disclaimer that the pictures may not match the exact product. We appreciate and welcome all the business our customers give us, but this gentleman is right, if you order by pictures online, and a semi cant get to your resident, issues will arise. Mr Montoya, here is my public apology that I did give you over the phone, I apologize. We appreciate your feedback.

Sincerely
Johnny Holbert
Ecommerce Manager
DWF TrueHardwoods.com”


5/5
2018-03-30

Great experience

"Good product,arrived in good shape and looks great"

Helpful Cool

5/5
2018-03-23

Recommendation

"The service was great from the time I ordered the flooring to the time I received it. The price of the flooring was $2.50 per square foot cheaper than any local flooring store. I would definitely recommend buying Somerset flooring through DWF."

Helpful Cool

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