justfab.com
Shoes
184,629 reviews
7.77 / 10
  • ADDRESS
    2301 Rosecrans Avenue
    El Segundo, CA US
    90245
  •  
  • BUSINESS HOURS
    Available 24 hours, 7 days a week
    GENERAL PHONE
    1-866-337-0906
    FAX
    N/A
  •  
  • SUPPORT EMAIL
    Member Services
    SUPPORT PHONE
    http://www.justfab.com/fa

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.92/10
Chance of future purchase: 7.85/10
Shipping & packaging: 8.21/10
Customer service: 7.85/10
Return/Replacement policy: 7.65/10
Click a star to Write a Review!
5/5
2018-06-17

loving it

"Love JustFab and all the options it has "

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello Monica,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!

XO,
Ivy”


5/5
2018-06-17

Great availability

"Lov2 that they have shoes in my size. Great sale products they have as well "

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello Jennifer,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

XO,
Ivy”


5/5
2018-06-17

Great site!

"Lots of choices! Great prices!"

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello Claire,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

XO,
Ivy”


5/5
2018-06-17

Lifetime Member

"I am a member and I can tell you that not once have I ever been let down by what I have ordered. Everything from bags, clothes, and shoes JustFab is a staple piece in my wardrobe! "

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello Gerianne,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!

XO,
Ivy”


5/5
2018-06-17

Returning customer

"Love the clothing . But why can't you get the deals with the money already in your JustFab account . "

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello Priscilla,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.

Best,
Ivy”


5/5
2018-06-17

BRE'S Review

"I LOVE THIS COMPANY SO MUCH
Everytime I shop with them I have an amazing time shopping with them
"

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello LaBrishun,

Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!

XO,
Ivy”


5/5
2018-06-17

Great product

"I’ve never had any issue with any of my orders and the quality of the shoes are great! "

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello Meleah,

It’s great to read your feedback about JustFab and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

XO,
Ivy”


3/5
2018-06-17

Needs Improvement

"It takes me a very long time to maneuver from page to page, when visiting the website, because of the buffering. The quality of the merchandise I have no problem at all."

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello Onika,

Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy”


2/5
2018-06-17

Too small

"I wear a size 6. I always have to return them because they don't fit...too small"

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Ivy T. from JustFab has responded
Posted Jun-17-2018

“Hello Yolanda,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our member service team will be in touch within 48 hours.

Best,
Ivy”


5/5
2018-06-16

Love it

"I only order my shoes from here..."

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Kim.P from JustFab has responded
Posted Jun-16-2018

“Hello Liliana,

Fantastic! We sincerely appreciate it and we're always happy to hear that our members are happy.We're glad to hear that you enjoy your purchase. Hope you have a wonderful day!

Many thanks,

Kim


5/5
2018-06-16

Easy shopping

"Just bought 3 pairs,of shoes for work from my phone. Great selection and prices"

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Kim.P from JustFab has responded
Posted Jun-16-2018

“Hello Lisa,

Marvelous! We sincerely appreciate it and we're always happy to hear that our members are happy. We're in deep joy to know that you love your purchases. Hope you have a joyful day!

Many thanks,

Kim”


5/5
2018-06-16

I have enjoyed getting to know more about this company!

"So far, I have had a good experience with JustFab. Great customer service, great prices, and great styles to choose from."

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Kim.P from JustFab has responded
Posted Jun-16-2018

“Hello Carolyn,

We are glad that you are having a great online Shopping experience! We love hearing from fabulous members like you!

Cheers,

Kim


4/5
2018-06-16

Shopping on JustFab

"Overall I am pleased with my purchases and how they fit or suited me."

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Kim.P from JustFab has responded
Posted Jun-16-2018

“Hello Philippa,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,

Kim


5/5
2018-06-16

Love them!

"I love all the shoes I get from JustFab they are just as the image shows and fit perfectly. "

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Kim.P from JustFab has responded
Posted Jun-16-2018

“Hello Abigail,

Perfect! Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Stay Awesome,

Kim


5/5
2018-06-16

Very Easy, Great Choices

"Placing my first order with Just Fab was great. So many choices, it was hard to narrow them down. The site is easy to navigate and use. And the prices cannot be beat. "

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Kim.P from JustFab has responded
Posted Jun-16-2018

“Hello Tome,

We are glad that you are having a great online Shopping experience! We love hearing from fabulous members like you!

Cheers,

Kim”


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