Product was not what was pictured on website
"I ordered an urn from Perfect Memorials - the "Laurel Leaf Brass" urn, and based on the picture, I expected to receive a dark espresso brown colored urn, with silver leaf detailing around the top and bottom. What I received was a shiny, red-tinted urn with detailing around it that looked like etched in scratches, not leaves. It's just a random pattern scratched into the brass. From what I can see, Perfect Memorials advertises a specific product, and then just creates a cheap imitation of what you order, and then overcharge for a lower quality product. It's disappointing and unprofessional in my opinion, especially since I spent $100 for the urn that was pictured on the website, and anticipated a high quality product in which to hold my father's ashes. I honestly don't even plan to use this urn, and now will have to spend more time and money shopping around for a company that will deliver what they advertise. I want my money back. "
Purple Cross Pendant
"Absolutely love the cross. Much more detail to it than the picture showed. "
Perfect Memorials = second to none
"I have no complaints whatsoever. My dog's urn arrived quickly and the photo-tile is of amazing quality. Thank you for providing such a beautiful final resting place for him. "
Accurate and prompt
"We found Perfect Memorials price better than what was on Amazon. Their selection was very good. Product described is exactly what arrived. They shipped for free and were very fast. They were having a sale at the time, but are also on Retail Me Not and Ebates so the price was even better. "
"I lost my best friend (child with 4 legs) on July 26, 2018. I WAS DEVASTATED! Perfect Memorials was awesome to do business with. The urn, engraving, shipping were all excellent quality & I received it in a few days. I would & have recommended them to EVERYONE! Thank you for such caring, efficient service. "
Dog tag necklace
"I got this for my granddaughter to put some of my husband's (her grandfather) ashes in with her favorite picture of the two of them embossed on the front. She loved it and will cherish it always. We have done these necklaces also for our beloved grandson, for the family, when we lost him. Also embossed with out favorite picture on the front. It is a way to always have that loved one near to us."
Loss of Pet
"To even come to their website draws sorrow, only because you are doing so because you lost someone you loved/cared for. We suddenly lost our dog a few weeks ago, and it has been a very painful journey, but Perfect Memorials is our place to go to find that special resting place for lost pets. We miss Molly, but she is home now in her special urn. Thanks Perfect Memorials for making a painful purchase easy."
Very quick to respond
"I was very quick placing my order and failed to fill out everything placed order not realizing what I did.. I emailed support and they quickly fixed my problem. I was very pleased with the response.. Very fast shipping, and very pleased with the product.. Amazing"
"Beautiful keepsake piece, very sturdy and secure for ashes. "
"The site was easy to navigate through. There were many selections to chose from. But Not too overwhelming. The prices were reasonable. I would recommend this to others. My only complaint was that the engraved letters were small and there wasn't a choice for colors for the engraving. You can barely see the letters on her Urn because we chose a light earth tone sand color and the letters were white. But the family was otherwise satisfied. "
Great price, quality of merchandise and overall service.
"Ordered an URN for my dog's remains, it was the right fit for what we were looking for. The price was great quality of merchandise was awesome and the overall service was impeccable."
"I ordered from here because the prices were great! I got a even better experience! The items I order were so beautiful! I couldn't have asked for better in a time of loss! I will diffently recommend Perfect Memorials!"
"First the pros: The order process was easy and the package arrived quickly. Once assembled, the box/pillow was beautiful.Now, the cons: There weren't any instructions for assembly--not even a link to a tutorial video or webpage. This would have been very helpful. Then, worst of all, the thing SANK LIKE A ROCK just as soon as it was placed on the water! It was beyond disappointing especially after all of the planning and effort that went into preparing for this ceremony. There are no "do overs" in situations like these and so, sadly, the memory of my father's memorial at sea will be forever marred slightly by my experience with this product. "
Excellent selection, good prices.
"Choices were excellent. Prices reasonable. Customizations slightly limited but acceptable."
"The Plate that you just stick on is not staying."
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