• ADDRESS
    95765
  •  
  • BUSINESS HOURS
    Monday thru Friday:5:30AM to 6:00 PM PST
    GENERAL PHONE
    800-772-0467
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    sales@poolsupplyworld.com
    SUPPORT PHONE
    800-772-0467

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.37/10
Chance of future purchase: 7.86/10
Shipping & packaging: 7.22/10
Customer service: 6.67/10
Return/Replacement policy: 6.46/10
Click a star to Write a Review!
5/5
2018-09-17

Well done

"Got what ordered and in good working condition. Received before expected date which was even better. Unit installed and working fine."

Helpful Cool

5/5
2018-09-16

Excellent!!!!!

"Fast shipping. Always just what I ordered PSW is and always will be my FRIST stop for my pool supply's "

Helpful Cool

5/5
2018-09-15

Turbo Cell

"Great price on a turbo cell came with a two year guarantee. Technical specs specified what software that was compatible with cell. Can't wait to see how it works. "

Helpful Cool

5/5
2018-09-14

Purchase of Hayward Salt Cell T-9

"Would buy from Pool Supply World again. After I purchased the incorrect salt cell they gladly coordinated with me to return the first one then refused the money to my credit card respectfully and quickly. Great service each time I call or email!"

Helpful Cool

5/5
2018-09-14

Customer service

"1st order never arrived, so I called customer service and they shipped another set right out to me. Great customer service."

Helpful Cool

5/5
2018-09-14

"Responded super fast and gave a credit for not being able to use a coupon, love using pool wirld"

Helpful Cool

5/5
2018-09-13

Fast Service

"Great pricing and very fast shipping."

Helpful Cool

2/5
2018-09-11

Damaged Product was a Hassle to get replaced

"1st one arrived damaged - notified them the same day! after continuous emails and phone calls, it took 10 days to get a replacement. Said they could NOT send out a replacement until the damaged one was returned. Very Bad Customer Service! will never order from them again. They said they needed to get the damaged one back first to Prove I was not lying and it was actually damaged. Even after I had sent them Numerous Photos of the damaged item. Very Bad customer service when you assume your customers are lying or thieves."

Helpful Cool

2/5
2018-09-10

Took 8 days to get here

"Online ordering went smooth but do not care for the product that I bought too many fillers in the chlorine shock clouds the pool severely"

Helpful Cool

5/5
2018-09-10

Excellent service

"Online shopping for my pool supplies becomes simple with Pool Supply World. Having heavy products delivered too is a huge plus. Thanks always."

Helpful Cool

5/5
2018-09-10

Great service

"I received my product when expected as always I will keep ordering from this supplier as long as their great service continues."

Helpful Cool

5/5
2018-09-10

GREAT DEAL !

"This was a great experience. Great item ! Great price ! quick Delivery ! I will definitely be back."

Helpful Cool

5/5
2018-09-08

Fast shippimg

"Everything was great. Just wish I had waited one day, it went on sale the next day for $10 less."

Helpful Cool

1/5
2018-09-05

Wrong part

"Received the wrong part despite their order description being correct. Wanted me to send the entire package back and wait another 10 to 12 days for the correct order. Too bad distribution can't read. No more Pool Supply World."

Helpful Cool

5/5
2018-09-03

Need it order it receive it

"I've ordered before and find it to be an easy, convenient shopping experience for chemicals (heavy buckets) and pool parts/accessories. Made another order that will arrive in a week. Appreciate not having to carry buckets from store to car and car to house"

Helpful Cool

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