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  • BUSINESS HOURS
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    GENERAL PHONE
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  • SUPPORT EMAIL
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    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • option not available Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 8.13/10
Chance of future purchase: 9.69/10
Shipping & packaging: 10.00/10
Customer service: 9.50/10
Return/Replacement policy: 5.00/10
Click a star to Write a Review!
5/5
2018-08-06

The transaction was very smooth and no problems at all. Thank you

"It was was a great experience. I would buy from them again."

Helpful Cool

5/5
2018-08-03

Simply a great place to shop.

"Secondwindcpap.com has a great web site. Easy to navigate and provides clear descriptions of the products. Easy checkout with excellent communication from sale confirmation, shipping progress and through delivery. "

Helpful Cool

5/5
2018-07-31

Excellent

"Costumer service is hard to find.
Secondwind is top notch they get a five star rating.
Thank you for the great experience.
"

Helpful Cool

5/5
2018-07-25

What a wonderful resource!

"A company founded on actually helping people that medically need this type of equipment but don't have $2000+
The Owner worked with me to get me the gear I need at a price I can afford. He was mannng the chat function on the 2nd Wind website. Mark is a trained respiratory technician...how often do you get an actual business owner on the chat feature of a website that is a clinical expert?!? That uses a C-PAP himself?!?
The answer is you don't...what a concept. Jim, that also handles the chat feature, was extremely helpful and knowledgeable. If you have questions, these people have accurate answers...
I highly recommend Second Wind for your C-PAP/Bi-pap equipment & accessories purchases.
5 stars from a grateful customer!!!

"

Helpful Cool

5/5
2018-06-25

Good Price and Excellent Service

"They kept me updated about the status of my order, and I received my CPAP within a few days. They have very good prices and I saved a lot of money."

Helpful Cool

5/5
2018-06-25

Fast, easy, great service...

"I got exactly what I ordered, in a condition that could easily pass for new and when I thought I had an issue I got a phone call and email within minutes. These people are serious about good business and good customer service. I've already recommended them to a handful of friends who may need a backup or portable CPAP machine. "

Helpful Cool

5/5
2018-06-22

Very knowledgeable staff. Extremely polite and patient

"Great did not have to deal with Cigna's company centric."

Helpful Cool

5/5
2018-06-11

Products as Advertised

"Received parcel within a week from Secondwindcpap.com to Sydney, Australia from ordering!
The CPAP machine is as advertised!
The parcel tracking kept you inform on the destinations of the item!
Very please with service and would buy again from them!
"

Helpful Cool

5/5
2018-05-22

good service

"professionally done
online chat was with expert not a flunky
great company
"

Helpful Cool

5/5
2018-05-18

"Great experience as always."

Helpful Cool

4/5
2018-05-07

Great service

"I have purchased machines from SecondWind several times. This is the first time, however, that the item ordered was not available. However, they suggested a different machine, refunded some money, and it arrived exactly as expected. Thanks for your help."

Helpful Cool

5/5
2018-05-04

One of the most customer service friendly businesses I have ever dealt with

"Tim at Secondwind is both an expert and a caring professional. He helped me patiently with my selections and took time when even my doctor dismissed me. What a blessing it was for me to have TIM's help!"

Helpful Cool

5/5
2018-05-02

Very good price for critical medical device

"The CPAP machine arrived on time and checked out as functional. Will be trying it tonight for the first time.

The price was excellent, a boon to my very limited budget.
"

Helpful Cool

5/5
2018-05-01

Outstanding Company!

"I had been without my cpap machine for 5 weeks, while trying to get my doctor, insurance and everyone else to help me with a replacement. Prices were anywhere from $450-1600! Looking at out of pocket costs, I happened to find Secondwindcpap.com, and I got a machine with humidifier for less than $300! Their customer service was unbelievable, and my wife is happy because I'm not snoring and sleeping so much better. These guys were a REAL answer to prayer! "

Helpful Cool

5/5
2018-04-02

Truly excellent customer service!!

"The folks at Secondwindcpap are 2nd to none! Great prices on pre-owned equipment, friendly knowledgeable personnel and great customer service. Customer for life!!! "

Helpful Cool

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