d and s gun shop
"helpful and pleasant salesman [ kevin Samuel] and prompt delivery"
Always a great experience
"I have personally made purchases from sweetwater, but this time it was for our church. They did an amazing job and have forever locked in our business."
Unparalleled Customer Service
"All I can say is WOW! The personal experience was a pleasant change from the norm! Patrick Lentz was on point and knowledgeable. The follow up phone calls after placing the order and taking time to understand my needs is why i'll be using Sweetwater again and again. The pack of candy with every order is a nice touch too! "
"On time and super response by keeping in touch through the whole transaction."
Next-level retail experience
"I’m a bit of a retail tech enthusiast and I’ve found no better example of a company doing it better than Sweetwater. Their site gives me all the info I need, they offer photos of each unique instrument so I can pick the exact wood grain, figuring, stain, etc. Their sales engineers are pro-active and keep me informed and excited about my purchase. They make it very easy to customize your order. It’s just an incredible shopping experience. I won’t buy guitars from anyone else. "
number 1 . win everybody!
"im long term customer perfect service i got so far!!!!"
Sweetwater really is a company you can trust
"I called several times just to get some 3rd person advice about a new PC DAW system I was going to purchase. Even though I might have taken the advice and purchased anywhere, the salesperson was generous with their time and advice- and in the end I got the best price from Sweetwater as well!! Really great company -no wonder they have so many loyal customers!"
knowledgeable and courteous as always....
"....these are the marks of your sales team personnel.."
"Wanted an intro 12 string acoustic guitar. Aaron Regenold (sales engineer) told me about an Epiphone EA2TNACH DR-212 12-str Dread, Nat, I paid a small fee to have it professionally set up and new strings put on before they shipped it out, just because I wanted it professionally ready to go.Well, I couldn't be happier, it sounds and plays AMAZING. I have had it a week and i can't put it down! I will definitely use SWEETWATER AGAIN AND AGAINKen "
Most knowledgeable sales staff and best customer service.
"I’ve been a customer for years, great financing options, customer service, extended warranties, free shipping. Extremely knowledgeable sales staff, if they don’t know the answer they will get back to you with one. Highly recommended for any musician on any level. The forums and tutorials on line are helpful tools in making an informed purchase. Highly recommended."
"Could not be happier with my decision to go with Sweetwater on purchasing the equipment and instrument I needed to start another chapter in my life "
"A+++ service and total customer focus. The gear arrived in perfect condition (one piece was a demo unit - looked new)."
church music director
"5 stars all the way,thanks"
Best in the business
"I live only one mile from two of the largest music stores in Hollywood. But I buy from Sweetwater because they have the best customer service. I bought a floor demo amp at a discount. It kept blowing fuses. The return shipping cost me nothing and they sent me a brand new amp instantly without charging me any more money. They really care and so...they have earned a returning customer!"
Great products and Great service
"I have ordered sound equipment with Sweetwater Sound throughout the years. I have always enjoyed their great products. I recently made a mistake and forgot to order some sound equipment that I needed as quickly as possible. Kevin worked with me and somehow made it possible for me to get everything I needed on time and in great condition. I am thankful for Sweetwater's exceptional service. They are clearly the best. "
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