Eyewear
139,943 reviews
8.71 / 10
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing --/10
Chance of future purchase: --/10
Shipping & packaging: --/10
Customer service: --/10
Return/Replacement policy: --/10
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5/5
2018-05-21

Great service and quality

"A,axing service and bread quality on my glasses "

Helpful Cool

5/5
2018-05-21

Love my Zenni glasses!

"I am so impressed by these glasses! Not only were they easy to pick, I received them in a week. I wasn't sure what to expect since I only paid about $30 but I love these glasses. Great quality and nicer than some of the more expensive brands I have bought in the past. I will definitely be ordering more...and telling my friends to order!"

Helpful Cool

5/5
2018-05-21

Great

"It was so easy to order and easy to upload my picture so I could see how the glasses looked on. This is the only place I have been buying my glasses for the last 2 years. I have told so many people about this site and how affordable they are. Love my glasses. "

Helpful Cool

5/5
2018-05-21

First time impression

"I ordered my first pair of glasses from Zenni, but entered in the PD wrong. Zenni was a pleasure to deal with in being able to return them for a store credit, and eventually reorder. Great process all around, and the support team via chat were also available rather quickly when needed. "

Helpful Cool

2/5
2018-05-21

Too Small, wrong perscription

"Frame size is too small and the prescription is slightly off. Thankfully I bought a cheap pair of frames as I wanted to try Zenni out before spending a large amount of cash. Glad I did as I will not be using them again.
If you are tempted to try them out I would suggest getting a cheap pair to see if they can get it right, however I'd not recommend them at all.
"

Helpful Cool

5/5
2018-05-21

Great Quality

"The fast shipping and the quality of all “5” pair of glasses was excellent. I even purchased sunglasses and I love them. "

Helpful Cool

3/5
2018-05-20

Almost OK

"Ordered 3 pairs: 2 were fine; however, one pair had clear lenses instead of the prescription lenses ordered.

For the low cost of the glasses, it wasn't worth the hassle of returning them and dealing with the return process. We'll re-order and write off the cost.
"

Helpful Cool

1/5
2018-05-20

Prescription was totally wrong

"I submitted my prescription per my most recent optometrist prescription. When my glasses arrived the prescription was obviously wrong and I was also disappointed that the frames I wanted and ordered were different. It is very difficult and time consuming to correct a wrong order and No help was given to me from customer service except to place the blame on me and how I must of filled out my prescription information wrong, even though I triple checked my prescription when I filled out my order.I wasted my money with this company. I’m not happy at all and will no longer be using your services. I will also be telling all of my friends, coworkers and anybody that asks not to not to use Zenni. I’m not even sure anybody will read this from Zenni. I’ll have to hand it to you you guys took me for my hard earned money, but no longer and I will warn everybody about you."

Helpful Cool

4/5
2018-05-20

Great selection of affordable prescription glasses!

" Quick delivery and great customer service!"

Helpful Cool

3/5
2018-05-20

good glasses, quick delivery, but

"Something about the temples, could be the chemicals, it bothers my skin behind my ears.
never had this issue with other manufactures.
"

Helpful Cool

5/5
2018-05-20

Fast service!

"Fast service, good product. I would not recommend paying for the Clío-on sunglasses. Those were a bit of a disappointment ... but the actual glasses were great!!"

Helpful Cool

5/5
2018-05-20

good glasses

"glasses a little pricey, but good quality"

Helpful Cool

1/5
2018-05-20

Lens popped out

"The lens popped out after 1 week"

Helpful Cool

1/5
2018-05-20

Didn't fit

"Didn't fit, too hard to measure eye pupil distance by yourself"

Helpful Cool

5/5
2018-05-20

Great service, great glasses as usual

"I have been ordering glasses from Zenni for 5 years now... the website is very good, on mobile devices too, and they are always great glasses at extremely low prices."

Helpful Cool

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